My Definition of Leadership Consultancy and Executive Coaching
Leadership Consultancy provides an ongoing professional relationship that can help you and your teams to be more effective. Through the process of consultancy and coaching, clients can deepen their personal awareness, develop their leadership and relationships and achieve greater personal, professional and commercial success.
Executive Coaching to individuals and teams focuses on helping you understand who you are by way of your values, beliefs and behaviours; what has shaped you and to think about the difference that you want to make through your leadership as an individual, as a team and an organisation.
The Executive Coaching is very much a relationship and takes place through conversation, in which I listen, ask questions and help you to explore and clarify what really matters to you, and how you can be the very best you can be in all areas of your life and work.
My Code of Ethical Conduct
For all of my clients, I commit to:
1. Accurately identify my qualifications, expertise and experience as a coach and make no false claims about what any client is likely to receive from the coaching process.
2. Ensure that, at the time of our first meeting the client understands the nature of the consultancy/coaching relationship, the bounds of confidentiality, the financial arrangements and any other terms of the agreement.
4. Keep client's name confidential and obtain their agreement before using any references for PR or business development purposes.
5. Be responsible for setting clear, appropriate, and culturally sensitive boundaries.
6. Seek to avoid conflicts between my own interests and the interests of my clients and to recognize any personal issues which may impair or interfere with the consultancy/coaching. If ever any actual or potential issue or conflict of interest arises, I will promptly seek relevant professional assistance or supervision and determine the action to be taken. I will then disclose it and discuss with the client. If appropriate, this might require a suspension or termination of the coaching relationship.
7. Be alert to indications that the client is no longer benefiting from the coaching relationship and suggest that they seek the services of other professionals if deemed appropriate or necessary.
I encourage you to read the details of this policy to understand my personal data management practices.
Who is responsible for processing your personal data?
What kind of information do I collect from you?
1. Personal contact details including your name, postal address, email address and telephone numbers.
2. Records of our email/written correspondence.
3. Hand written notes that I make and store safely about the key issues covered in our client, coaching, team and group conversations, facilitation and/or general client conversations.
How do I use your personal data?
1. To carry out the obligations arising from the commercial contracts entered into between us.
2. To provide you with information or services that you request from me, or which I think may interest you, where you have consented to be contacted for such purposes.
If you decide at any point that you do not want me to use your data in this way, please email me at firstname.lastname@example.org and I will make the necessary arrangements.
How do I protect your data?
I take all reasonable care to ensure the security of my IT systems and of your personal information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. I will not share your information with any other party unless consented to by you, other than as required by law, court order or other government or law enforcement authorities. Any personal notes referring to our coaching conversations are stored securely and deleted securely no longer than three months after our coaching relationship comes to an end.
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Your right to access your information
You have the right to obtain a copy of the personal data I hold about you. I can provide you with that information further to a request in writing supported by sufficient information to identify you (I may need to request proof of identity in some instances). You have the right to request me to erase any information that I hold, and also to amend any information which you believe to be incorrect, and I will do so accordingly.